Last Updated: September 7, 2026

Welcome to SK Enterprises. These Terms & Conditions govern your use of our website and the appliance repair, maintenance, servicing, and cleaning services provided by SK Enterprises. By accessing our website or booking a service with us, you agree to these Terms & Conditions.

Please read these terms carefully before using our website or services.

1. About Our Services

SK Enterprises provides professional repair, servicing, maintenance, inspection, and cleaning solutions for home and kitchen appliances. Our services may include, but are not limited to:

• Kitchen Chimneys
• Built-in Hobs
• Cooktops
• Built-in Ovens
• Built-in Microwaves
• Dishwashers
• Cooking Ranges
• Washing Machines
• Air Conditioners
• Refrigerators

Service availability may depend on your location, appliance type, model, condition, technician availability, and spare part availability.

2. Service Booking

Customers may request a service through our website, telephone, WhatsApp, or other available communication channels.

Submitting a service request does not guarantee immediate appointment availability. Our team may contact you to confirm your request, appliance details, service location, and preferred appointment time.

SK Enterprises reserves the right to reschedule or cancel an appointment due to technician availability, safety concerns, incorrect information, unforeseen circumstances, or events beyond our reasonable control.

3. Inspection and Diagnosis

In many cases, an inspection or diagnosis may be required before a repair solution can be recommended.

Our technician will inspect the appliance and identify the issue based on its visible condition and operational testing. Additional faults may become apparent during or after the repair process.

If additional repairs, labour, or replacement parts are required, customers will be informed of the applicable charges before proceeding wherever reasonably possible.

4. Service Charges and Pricing

Service charges may vary depending on the appliance, type of fault, labour required, cleaning requirements, replacement parts, and the complexity of the service.

Any estimated price provided before inspection is subject to confirmation after the appliance has been examined.

Customers will be informed of applicable charges before additional repair work is carried out wherever reasonably possible.

5. Spare Parts and Replacement Components

Where replacement parts are required, SK Enterprises may recommend suitable and compatible components based on the appliance model and service requirements.

The availability and cost of spare parts may vary depending on the manufacturer, model, age of the appliance, and supplier availability.

6. Customer Responsibilities

Customers are responsible for providing accurate information regarding the appliance, its condition, service location, and contact details.

Customers should also ensure that our technician has safe and reasonable access to the appliance at the scheduled service time.

Appliances should be accessible for inspection and repair. Customers may be required to provide information about previous repairs, existing faults, or known issues when requested.

7. Service Limitations

Some appliances may not be repairable due to severe damage, excessive wear, discontinued parts, manufacturing limitations, or other technical reasons.

SK Enterprises cannot guarantee that every appliance fault can be permanently resolved, particularly where additional hidden faults, ageing components, or discontinued parts affect the appliance.

8. Warranty and Service Guarantee

Any service warranty or guarantee, where applicable, will be subject to the specific terms communicated at the time of service.

Warranty coverage may not apply to unrelated faults, accidental damage, misuse, electrical issues, water damage, normal wear and tear, or repairs carried out by another service provider after our service.

9. Cancellation and Rescheduling

If you need to cancel or reschedule a service appointment, please inform us as early as possible.

In certain situations, charges may apply for appointments cancelled after a technician has been dispatched or has arrived at the service location.

10. Limitation of Liability

SK Enterprises will make reasonable efforts to provide professional and reliable services. However, we shall not be responsible for indirect, incidental, or consequential losses arising from appliance failure, pre-existing faults, manufacturer defects, power fluctuations, or circumstances beyond our reasonable control.

11. Website Use

The content available on this website is provided for general informational purposes. We make reasonable efforts to keep information accurate and up to date but do not guarantee that all content will always be complete or error-free.

You agree not to misuse our website, interfere with its operation, or attempt to gain unauthorized access to any part of the website or its systems.

12. Changes to These Terms

SK Enterprises may update or modify these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable requirements.

Updated terms will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted may indicate acceptance of the updated terms.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact SK Enterprises through the contact details available on our website.