Last Updated: August 18, 2026
At SK Enterprises, we respect your privacy and are committed to protecting the personal information you provide when using our website and appliance repair, maintenance, and service facilities in Delhi. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it.
1. Information We Collect
To provide efficient appliance repair and customer support services, we may collect the following information:
Personal Information
- Name
- Mobile number
- Email address
- Residential or business address
- Other contact details provided during an enquiry or booking
Appliance & Service Information
- Appliance type, brand, and model
- Service or repair requirements
- Appliance-related complaints
- Service history and technician observations
- Warranty or service-related information
Payment Information
- Billing information
- Payment and transaction details
- Invoice-related information
We do not intentionally store complete debit or credit card details on our website.
Communication Information
We may retain relevant information from communications with you, including:
- Phone calls
- Emails
- SMS messages
- WhatsApp messages
- Website enquiry or booking forms
2. How We Use Your Information
SK Enterprises may use the information collected for legitimate business and service-related purposes, including:
- Scheduling and managing service appointments
- Providing appliance repair, maintenance, and cleaning services
- Contacting you regarding your service request
- Sending booking confirmations and service updates
- Providing quotations, invoices, and payment-related information
- Arranging technician visits
- Providing warranty and after-service support
- Improving our services and customer experience
- Responding to enquiries, complaints, and support requests
- Complying with applicable legal and regulatory requirements
We do not sell, rent, or knowingly provide your personal information to third parties for their independent marketing purposes.
3. Sharing of Information
We may share limited customer information when reasonably necessary to provide our services or comply with legal obligations. This may include sharing information with:
- Authorized SK Enterprises technicians
- Trusted spare-part suppliers or service partners
- Payment processing service providers
- Website, hosting, or technical service providers
- Government authorities, courts, or law-enforcement agencies where legally required
Third parties receiving information for service-related purposes are expected to handle it responsibly and maintain appropriate confidentiality.
4. Data Security
SK Enterprises takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, misuse, loss, or disclosure.
Depending on the nature of the information, security measures may include:
- Restricted access to customer information
- Password-protected systems
- Secure handling of digital and physical records
- Access controls for authorized personnel
- Appropriate security practices for website and communication systems
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted online.
5. Data Retention
We retain personal and service-related information only for as long as reasonably necessary for:
- Providing requested services
- Maintaining service and warranty records
- Handling customer support
- Accounting and business records
- Resolving disputes
- Meeting applicable legal or regulatory requirements
You may request deletion of your personal information, subject to applicable laws, legitimate business requirements, outstanding service obligations, and record-retention requirements.
6. Cookies & Website Usage
The SK Enterprises website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and enhance user experience.
Cookies may be used for purposes such as:
- Remembering basic website preferences
- Understanding website traffic and usage
- Improving website performance
- Supporting analytics or essential website functionality
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Services and Links
Our website may use third-party services or contain links to external websites. These third-party websites and services may have their own privacy policies and practices.
SK Enterprises is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
8. Your Privacy Rights
Subject to applicable laws and legitimate business requirements, you may have the right to:
- Request access to personal information held by us
- Request correction of inaccurate or outdated information
- Request deletion of personal information
- Ask about how your information is being used
- Object to certain processing of your information
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact SK Enterprises using the contact details provided below.
9. Children’s Privacy
Our services and website are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
10. Changes to This Privacy Policy
SK Enterprises may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
Business Name: SK Enterprises
Website: skenterprisesdelhi.com
Location: Delhi, India
For privacy-related questions, data requests, service enquiries, or concerns regarding the handling of your personal information, please contact SK Enterprises through the contact details provided on our website.
We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.